Omniture has introduced a product called Survey that allows organizations to get insights into the attitudes and opinions of not just your customers, but also those of your partners and employees.
Omniture says Survey will help organizations stay connected to the eco-system of the influencers that shape how your business is perceived by quantify the continually evolving qualitative sentiments of their audience—mapping survey responses with customer behavior and other metrics.
What does that mean? Basically, services enables organizations to easily design, create and implement online surveys to accurately measure audience sentiment to take immediate action More»

Labels: engagement, omniture, relevance

Surf Canyon has released a tool that will improve your search experience and provide real-time personalization. The tool calculates instantaneous relevancies to queries and recommends pertinent search results.
The tool claims to:1) Improve your search on Google, Yahoo! and MSN2) Quickly locate relevant information that’s buried deep within the search results3) Provide real-time personalization based on user behavior
We have not had a chance to test drive this tool but if anyone has comments please do let us know.
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Labels: relevance, Search Tools

[Update – October 5, 2007] Five days after posting this article (in French), 118 pages of the site are indexed on Google, which wins across the board for exhaustiveness, relevance and speed. Without contest!
Yahoo! and Microsoft are still at the same point…and the others are worse: it’s unknown on Ask, and Exalead shows a thumbnail of a parking service More»

Labels: GYM, index, internet, Microsoft, relevance, search engine, Yahoo