It created a Secret Santa fund to collect money for children’s presents from users. All users were nudged to give $2 to the cause.
“Their argument is that I generated this money using a “Donate” button, and not the “Buy Now” or “Shopping Cart” buttons I have been using for all the other fundraising I’ve done in the last two years,” writes Regretsy.
“Because I used the wrong button, they have made me send them everything from bank statements to Articles of Incorporation to affidavits and notarized statements, even though I have been a verified business customer of theirs for 10 years.”
Regretsy was asked to refund all donations it collected, literally thousands of dollars, $2 at a time. Meanwhile, PayPal gets to keep the fees from all the transitions.
“The best part is that when you raise the money all over again with a different button, they get fees on that. And of course, they process all the toy purchase payments, so this is a triple dip on money raised for needy kids at Christmas,” writes Regretsy.Channels: paypal