The Gmail outage is not yet resolved, despite 35,000 Google Apps and consumer Gmail users agonizing over missing mail. The cloud service provider is furiously restoring from backup tapes as we speak. A dodgy new software version is the culprit, supposedly.

Google says the problem causing an outage in Gmail and Google Apps has finally been resolved is still in-play for some users. It blamed an errant software update for nuking all online copies of a few users’ data, causing it to go back to the backup tapes. In IT Blogwatch, bloggers try to visualize 0.02% of a user base. More>>