I’ve been a contributing analyst for the eConsultancy/cScape Customer Engagement Survey over the past few years. The 2010 edition has just landed and I thought I would share with you the data that jumped out at me.
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The 2nd Customer Engagement Survey saw businesses focusing their eI’ve been a contributing analyst for the eConsultancy/cScape Customer Engagement Survey over the past few years. The 2010 edition has just landed and I thought I would share with you the data that jumped out at me.
Email Newsletters Fading?
The 2nd Customer Engagement Survey saw businesses focusing their efforts on using… More»
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