Most Corporate Blogs Are Unimaginative Failures
By Reshma Kumar at July 07, 2008 4 CommentsMost corporate blogs would likely agree with the assessment that they are unimaginative failures. They all start with the best of intentions - they need a blog because everyone else has one; it’s the new new ‘thing’; and then they justify it as a means of communicating with and engaging their customers. Unfortunately, this is where they fail.
It’s tough to make a corporate blog cool and fun given that it’s not exactly the most interesting material to work with. A B2C company blog, for instance, stands a better chance than a B2B blog because of the personal nature of the products they sell versus B2B companies that sell more professional products. As the Wall Street Journal wrote, the research conducted by Forrester found that B2B blogs are “dull, drab, and don’t stimulate discussion”, 70% were focused on business or technical topics, 74% rarely get comments, and 56% reprinted press releases or other public news. As a result, it’s not surprising that 53% of these companies find that blogging has little or no impact on their overall marketing strategies. Forrester recommends that companies post regularly and consistently, and add some personality, humor, and unique insight or perspective. All sensible advice. Interestingly, they also found that the number of B2B companies that started blogging in 2007 dropped sharply from 36 in 2006 to just 3 in 2008. Wow! Still a few more months left in the year.
Sun’s CEO Jonathan Schwartz’s Blog is considered the antithesis of unimaginative B2B blogs. He is a strong figure head and personality and has even announced major company events like acquisitions firstly on his blog.

Related Post:Top Trends in Corporate 2.0 Sites
Tags: Blogs, usability, user experience, web 2.0
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4 Comments
Very interesting, Reshma : )
Point well taken!
~K
Wow, Reshma…when are you going to say what you really think/feel?! Thanks a lot for surfacing this info and your insightful commentary.
Carolyn seems to have hit the nail on the head also re: key root causes and all point to the call for Exec blogs to move more from one-directional/top-down to bi-directional/interactive. Schwartz seems be moving in that direction slightly - look forward to seeing something leaning more that way in the future. - Engagement seems to be key to stickiness and traction.
[...] July 13, 2008 Posted by Mario Sundar in miscellaneous. trackback Reshma Kumar of the Web Guild concurs with the WSJ that corporate blogs (in general) are unimaginative failures - a topic I blogged about [...]
[...] July 13, 2008 Posted by Mario Sundar in miscellaneous. trackback Reshma Kumar of the Web Guild concurs with the WSJ that corporate blogs (in general) are unimaginative failures - a topic I blogged about [...]