When A Website Redesign Takes Flight
In the market for a helicopter?! Sikorsky Aircraft, a subsidiary of United Technologies Corp., announced the redesign of their website yesterday. When I came across this, what stood out for me is that the company seems to get what sometimes gets forgotten - that a company's website is a business tool and increasingly its "front door" to a global audience and the first experience many visitors have with your brand. As a result, they wanted to make the site a positive and memorable experience for visitors.
Given the product, it is kind of cool that they tried to mirror the offline experience online which can sometimes be tricky to do and given the medium, not always recommended. The company used a combination of video and Flash animation to bring the aircrafts to life by creating an interactive aircraft tour complete with a hangar and airfield, helicopters landing and taking off with all the sound effects, and a pilot describing them. You can get different views of the aircrafts and click on specific parts to get more info...simplified like buying a pair of jeans. They messaged their progress bars creatively; the labels were things like countdown, requesting landing clearance, and cleared for landing/takeoff. It's overall a very creative and unique way to sell such a complex product online effectively using rich media to create an interactive tv-like experience and taking design to greater heights.Labels: usability 2.0, user experience, web 2.0





1 Comments:
Reshma,
I have been trying to find a way to contact you, so please excuse my writing. I loved the Web 2.0 conference and wanted to speak with you about a possible class for Web Guild members about which I work and teach (at Stanford). Will you reply by email so that we might connect or speak? Mine is rdsnvm@gmail.com, co. Thank you. Robin
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